INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How to Place an Order?

Placing an order at FEMOR is simple and hassle-free. Follow these steps:

✔ Step 1: Click on the product that you are interested in.
✔ Step 2: Click on the "Add to Cart" button.
✔ Step 3: Click on the "Check Out" button.
✔ Step 4: Enter your shipping details by filling in all required fields.
✔ Step 5: Click on the "Place Order" button. That’s it! Your order is confirmed.

What Payment Methods Do You Accept?

We offer multiple payment options for your convenience:

✔ Cash on Delivery (COD)
✔ Jazz Cash
✔ Easy Paisa
✔ Online Bank Transfer

 

How Long Does It Take to Receive My Order?

We strive to deliver your orders as quickly as possible. Our standard delivery time is:

  • 24 to 72 hours for most orders.
  • Up to 5 working days in rare cases where products require special import.
Do You Offer Free Shipping?

Yes! We offer Free Shipping on Orders Over Rs. 2499 across Pakistan.

What Is Your Return & Exchange Policy?

If you receive a product that does not meet your expectations, follow these steps:

  • Contact us via WhatsApp or call within 7 days after receiving your order.
  • If the product is physically damaged or broken, notify us within 24 hours of delivery.
  • Send the product back using a courier service of your choice at your own expense.
  • Once we receive the product and verify its condition, we will process your exchange or return.

Please read our Return Policy before applying for a return.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS