At FEMOR, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order.
  • Non-Personal Information: Browser type, IP address, device information, and website usage data to improve user experience.
  • Communication Data: Messages, inquiries, or feedback shared through WhatsApp, email, or our customer support channels.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including payment and shipping.
  • To provide customer support and respond to inquiries.
  • To improve our website, services, and product offerings.
  • To send updates, promotions, and marketing communications (you can opt out anytime).
  • To ensure security and prevent fraudulent transactions.

3. Data Protection and Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transaction is completely secure, and we advise users to take precautions when sharing personal data online.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

  • Service Providers: Payment gateways, delivery partners, and marketing platforms to fulfill orders and enhance services.
  • Legal Authorities: When required by law or to protect against fraudulent or illegal activities.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience, track website performance, and improve marketing efforts. You can modify your browser settings to disable cookies, but this may affect certain website functionalities.

6. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Update or correct inaccuracies in your information.
  • Opt out of marketing communications.
  • Request deletion of your personal data, subject to legal and operational requirements.

7. Changes to This Privacy Policy

FEMOR reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

FEMOR
WhatsApp Support: 0323-1218323
Email: info@femor.pk

By using our website and services, you agree to the terms outlined in this Privacy Policy.