Pixi Overnight Retinol Serum | Beauty Serum for Girl & Women

Return & Exchange Policy 

Hassle-Free 7-Day Return & Exchange Policy

FEMOR offers a 7-day return and exchange policy to ensure complete satisfaction with your online shopping experience in Pakistan.

Quick Return Process

Defective or Wrong Products: Contact us within 24 hours via WhatsApp at 03231218323. Quality Issues: Notify us within 7 days of delivery for all other concerns

Eligible Returns & Exchanges

✅ Wrong product delivered
✅ Defective or damaged items
✅ Manufacturing defects
✅ Items not matching description

Return Requirements

To qualify for returns/exchanges, products must:

• Be unused and in original condition
• Include original packaging and accessories
• Have all documentation, warranty cards, and manuals
• Be free from marks or damage

Return Process Steps

1. Contact Femor customer service within specified timeframe
2. Receive return acknowledgment from our team
3. Ship item back via traceable courier (customer expense)
4. Quality inspection by Femor team (3-5 days)
5. Replacement processed after approval

Warranty Information

• Products with manufacturer warranty: Standard company warranty applies
• Products without warranty: 7-day FEMOR checking warranty included
• Inspection time: 3-5 business days after receiving returned item

Why Shop with Femor?

Femor is Pakistan's trusted online shopping site, committed to delivering exceptional value and quality to customers nationwide. When you choose Femor, you're choosing a shopping experience built on reliability, affordability, and customer satisfaction.

High Quality Products

At Femor Pakistan, quality is never compromised. We carefully curate our extensive product catalog to ensure every item meets our strict quality standards. From electronics and gadgets to home appliances, fashion accessories, and lifestyle products, each product undergoes thorough quality checks before reaching our customers.

Affordable Prices

We believe premium quality shouldn't come with premium price tags. Femor's competitive pricing strategy ensures you get the best value for your money without sacrificing quality.

Secure Payment Options

Shopping at Femor is safe and convenient with our multiple secure payment gateways:

Available Payment Methods:

• Cash on Delivery (COD) - Pay when you receive your order
• Credit/Debit Cards - Visa, Mastercard, and local bank cards
• Mobile Banking - JazzCash, Easypaisa
• Online Banking - Direct bank transfers from major Pakistani banks: Habib Bank Limited (HBL), United Bank Limited (UBL), National Bank of Pakistan (NBP), MCB Bank, Bank Alfalah, Allied Bank Limited (ABL), Faysal Bank, Askari Bank, Bank Islami, JS Bank, Summit Bank, Silk Bank, Sindh Bank, The Bank of Punjab (BOP), Dubai Islamic Bank Pakistan, Al Baraka Bank Pakistan, Habib Metropolitan Bank.
• Digital Wallets - Secure online payment solutions

All transactions are protected by SSL encryption and PCI DSS compliance, ensuring your financial information remains secure throughout the shopping process.